Customs & Taxes

At Merqorin, we want your shopping experience to be clear and convenient. Please review the information below regarding customs duties, import taxes, VAT, and other local charges that may apply to your order.

1. International Orders

Orders shipped outside the United Kingdom may be subject to customs duties, import taxes, VAT, GST, handling fees, or other local charges depending on the destination country or region.

2. Customer Responsibility

Any customs duties, taxes, import fees, or local charges required by your country or region are the responsibility of the customer unless they are clearly included or collected at checkout. These charges are not controlled by Merqorin and may vary by location.

3. Taxes at Checkout

If applicable taxes are collected during checkout, they will be displayed before you complete your payment. If no tax or duty is collected at checkout, your local customs office, courier, or delivery provider may request payment before delivery.

4. Currency & Conversion Fees

Prices on merqorin.shop are displayed in British Pound Sterling (GBP), unless otherwise shown at checkout. Your bank, card provider, or payment provider may apply currency conversion rates or international transaction fees depending on your location and payment method.

5. Customs Clearance

Customs clearance procedures may be required before your package can be delivered. The time needed for customs processing may vary by country and is not included in the estimated shipping time.

6. Customs Delays

Delivery delays may occur due to customs inspection, local regulations, courier clearance procedures, holidays, or high parcel volume. Merqorin is not responsible for delays caused by customs processing or local delivery authorities.

7. Refused or Unclaimed Packages

If a package is refused, unclaimed, returned due to unpaid customs duties or taxes, incorrect delivery information, or failure to complete customs clearance, any return shipping costs, customs fees, or related charges may be deducted from the refund where applicable.

8. Check Before Ordering

If you are unsure whether customs duties, VAT, import taxes, or local fees may apply to your order, we recommend checking with your local customs office before placing an international order.

Contact Information

If you have questions about your order, shipping, or customs information, please contact our customer support team:

Store Name: NOYRAC

Brand: Merqorin

Website: merqorin.shop

Email: natalie2003@merqorin.shop

Store Address: 8 PYM CLOSE, NORWICH, UNITED KINGDOM, NR7 0QP, Norwich, NR7 0QP, United Kingdom